How do I verify a part is compatible with my vehicle?
Every listing shows the exact vehicle compatibility (make, model, year range, and chassis code). Filter by your car brand and the system shows only compatible parts. If unsure, contact the seller via the listing page.
Are parts OEM or aftermarket?
Each listing is clearly labelled: OEM (genuine manufacturer part), OEM-grade (factory-equivalent aftermarket), or Performance (upgraded spec). Filter by badge type in the parts catalogue.
What payment methods are accepted?
Bank transfer (IBFT/RTGS), major debit/credit cards, JazzCash, and EasyPaisa. All payments are processed securely. GST invoices generated automatically for NTN-registered buyers.
What is the return policy?
Parts can be returned within 7 days if the item is unused and in original packaging, or if the wrong part was delivered. Contact support@caristaan.pk with your order number and reason.
How long does delivery take?
Karachi, Lahore, Islamabad: 1–2 business days. Other cities: 2–4 business days. All orders shipped via TCS/Leopards with tracking provided.